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Adams Elevator Celebrates Customer
Service Appreciation Week

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Niles, IL –Adams Elevator Equipment Co. celebrated the dedication of its customer service team members during National Customer Service Appreciation Week. Adams is known throughout the industry for its personalized service and reliable supply of parts. Adams has the resources - parts inventory as well as the dedicated staff - to support all of the industry’s needs. 

“We wanted to recognize our employees’ dedication to our company and our customers,” explains Rick Stumpf of Adams. “To kick off the week’s events, managers served a catered breakfast to the team and awarded everybody with a gift card.”

The team was split into two groups that attended alternating days of the Knock Your Socks Off Customer Service training seminar. The remainder of the week included catered lunches, raffle drawings, additional gift cards, and special recognition of ten employees company-wide that were nominated by the customer service team for exceptional support of Adams’ customer-focused organization.

Adams Elevator Equipment Company manufactures a full line of safety system and accessory products for elevator service companies and is the largest distributor of elevator replacement parts, safety products, poly rollers and door protection products to the elevator industry. With the industry’s most extensive parts selection in inventory, Adams is able to fulfill 98% of parts orders with same-day shipment. For more information or to request a catalog, call 800-929-9247 or visit us online at