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Adams Canada Announces Support Changes to Maximize Sales and Technical Service

Adams Elevator Equipment Company Canada announces the consolidation of sales and technical support functions via organizational changes to the Toronto, Ontario branch. The support changes will maximize the effectiveness of sales and technical support, says Gerry Adams, Business Unit Manager.

Phone sales and primary technical support for the Toronto Branch of Adams Elevator will now be conducted at the company’s World Headquarters in Niles, IL, USA. Adams will continue to operate its shipping warehouse and Will-Call center in Toronto, Ontario branch. Additionally, local field sales representatives will continue to be based out of the Ontario facility, and orders will continue to be filled from that location.

As a result of this change, the toll free phone number for Adams-Canada (800-268-5392), will now have the following options for assistance:

Option/Selection

Destination

1

Sales

2

Technical Support

3

Accounting

Ext. 22

Scott Holmes

Ext. 24

Darcy Douglas

Selecting one of these options will connect customers directly to the members of the Adams team who have and will continue to support the business across Canada.

Adams Elevator Equipment Company supplies a full line of safety system and accessory products for elevator service companies and is the largest distributor of elevator replacement parts, safety products, poly rollers and door protection products to the elevator industry. With the industry’s most extensive parts selection in inventory, Adams is able to fulfill 98% of parts orders with same-day shipment. For more information or to request your catalog, call 800-929-9247.