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New Adams Website Delivers Superior Product and Customer Support

Niles, IL – Adams Elevator Equipment Company announces the launch of its new interactive website. The website is designed for easy navigation and offers users the ability to browse and obtain part information and access supporting information and documentation.

“Our goal is to help our customers locate the parts they need easily and efficiently,” says Rick Stumpf of Adams. “We’ve also added product specifications and a variety of documentation to support field installation.”

In addition to organizing parts into the same manufacturer’s sections as found in Adams’ print catalog, this new web site also provides a Product Category section.  The product category section separates more than 10,000 Adams parts into more than 250 categories, making it easier to find products without having to know the OEM. The homepage showcases a new or featured product each month, along with industry and company news and quick links to sites that are of interest to visitors.

Two key sections of the site are devoted to product and customer support. The product support section includes helpful user information such as test procedures, installation, and service manuals plus information about Adams’ best-selling products. The customer support section allows users to request a catalog, open an account or request further assistance from Adams. 

“Like our catalogs, we expect that customers will come to find the website a valuable resource they can rely on anytime they need assistance with elevator or escalator systems and components,” Stumpf added.

The most recent version (17.2) of the Adams Elevator Parts Catalog is available to download in pdf format from the website or visitors may request a printed or CD-ROM copy. The entire 530-page catalog can be downloaded as a single file, by section, or by individual page. The newly released, first-ever escalator-only parts catalog by Adams is also now available to download and/or order printed or CD versions.

Adams Elevator Equipment Company manufactures a full line of safety system and accessory products for elevator service companies and is the largest distributor of elevator replacement parts, safety products, poly rollers and door protection products to the elevator industry. With the industry’s most extensive parts selection in inventory, Adams is able to fulfill 98% of parts orders with same-day shipment.

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