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Receive Adams' e-newsletter 'The Lift'

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Customer Support

The Adams Advantage

When you call Adams to place an order or ask for information, you put into motion something far greater than the pleasant voice on the other end of the line. Everyone at Adams is dedicated to strengthening our 85-year history of providing top-quality replacement parts to the industry.

But quality parts are only part of the story. It’s our delivery system that sets us apart. Our friendly and knowledgeable sales reps, for example, who know how to ask as many questions as they answer. They are:

  • Expertly-trained people who hurry through the racks of the industry�s biggest parts warehouse to retrieve the items you order
  • Skillful employees who wrap and pad and pack your parts
  • Our shipping experts who get your packages on their way

You can’t see these people, and they can’t see you. But you are on their minds from the start of their workday until the end. Everyone at Adams recognizes fully that it’s you and your industry colleagues who drive our business. It’s you who has to be satisfied before we can tell ourselves something is a “Job well done.”

With that kind of dedication working for you, we hope you agree that you can make no better choice than to let Adams help you grow your business; not only with parts you can trust, but also with people you can depend on.

Request a catalog

Requesting an Adams catalog is as simple as asking your sales representative for one. Contact Adams for a catalog by:

  • Calling 800-929-9247
  • Faxing your request to 312-348-6162
  • Submitting an email request form
  • Downloading the catalog online

Open an account

Establishing an account with Adams is the most convenient way to do business with us, and it’s simple to do: Click on the Credit Application link below, print the two-page document, fill in the required information and mail or fax it back to us.

After your credit status is confirmed, you can start ordering with an open account.

We accept VISA, Mastercard and American Express credit cards�if you would like to purchase with a credit card until your account is established.


Download Credit Application


elevator parts service

When you need parts, you need them FAST. With more parts than any other distributor, 98% of all orders received, are filled and shipped the same day. That's a customer service — Adams style.